John Lynch – Medium

John Lynch

So you’ve decided to learn about Service Design…

The demand for Service Design training is high. I see this on a weekly basis — I get the inbound enquiries. This is a natural consequence…

6 min readJan 11, 2023

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So you’ve decided to learn about Service Design…

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John Lynch

Design in Government “Impact for All” & Design Principles

Friday, 28th of October, will hopefully go down as a big day for the people-centered design of public services in Ireland.

4 min readOct 29, 2022

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Design in Government “Impact for All” & Design Principles

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John Lynch

Can Service Design help Small Enterprise?

(I’ve been asking some folks here in Ireland what’s the key things they’d like to understand about Service Design. This is the first of a…

4 min readJan 23, 2021

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A sign reading “Open Shop” on a glass doorway.

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John Lynch

Ireland has the talent for a Service Revolution

This is a good news story… Ireland has, and is developing, the talent to drive a modern service revolution. And a revolution it will be.

10 min readJun 18, 2020

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Ireland has the talent for a Service Revolution

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John Lynch

It’s Ireland’s time for Service Design

We deserve better services. We can save money. It’s been proven abroad. There’s a clear roadmap. It’s Ireland’s time for Service Design.

15 min readJan 13, 2020

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It’s Ireland’s time for Service Design

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John Lynch

Essential Conversations

More than six months ago I picked up “Reclaiming Conversation” by Sherry Turkle and devoured it over the Christmas break. Just a little…

3 min readAug 9, 2016

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John Lynch

From Designer, to Project Lead

Transitioning from designer to design lead ain’t easy. You love your craft but now you need to think ever more holistically.

4 min readOct 26, 2015

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From Designer, to Project Lead

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John Lynch

Copenhagen to London

Back in November 2014, I left Copenhagen for London. Having spent 4 years in the Danish capital I considered it home. After almost 8 months…

4 min readOct 26, 2015

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Copenhagen to London

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John Lynch

Humble Confidence

Teams are the only way we can deliver complex design projects. Teams are key to the creation of something new through the combination of…

3 min readOct 26, 2015

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Humble Confidence

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John Lynch

John Lynch

Design is my job. I'm Irish, ex Copenhagen/London, now back in Dublin. Founded Context Studio to improve life in Ireland through Service Design.

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