Can Service Design help Small Enterprise?

John Lynch
4 min readJan 23, 2021
A sign reading “Open Shop” on a glass doorway.
Photo by Mike Petrucci on Unsplash

(I’ve been asking some folks here in Ireland what’s the key things they’d like to understand about Service Design. This is the first of a few posts to help answer some of those questions.)

If you own or run an SME, it’s likely that your business occupies your every spare moment. Whether it’s checking accounts late on a Saturday night when the kids are in bed, or going over and over some…

John Lynch

Design is my job. I'm Irish, ex Copenhagen/London, now back in Dublin. Founded Context Studio to improve life in Ireland through Service Design.